Cancellation conditions

Without cancallation: the guest has to pay 100 % of the quoted rate.
In the case of early departure, the guest is obligated to pay the rates for the days spent and also 100% of the quoted rate for the remainder of the stay and unused services.

We recommend a cancellation protection policy so that you can spare yourself unnecessary costs.
Simply calculate the insurance-fee here:
Cancellation conditions according to Art. 1382 ZGB
In cases of early departure or withdrawal from the trip (cancellation of your stay in writing) the following cancellation fees take effect:
  • up to 60 days prior to arrival date: no charge; We will retain only the deposit (30% of the quoted rate).
  • from 59 to 28 days prior to arrival date: 50 % of the quoted rate
  • fewer than 28 days prior to the arrival date or failure to arrive: 100 % of the quoted rate
Famiglia Putzer
San Valentino 5
39040 Kastelruth
Seiser Alm / South Tyrol
+39 334 501 67 38 Instagram
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